Service, installation, and maintenance
Keep demand calls, planned maintenance, and multi-day installations on one calendar instead of splitting the work across systems.
For HVAC companies
HVAC Dispatch Software That Runs the Field
Schedule installations and repairs, dispatch the right technician by skill and location, and keep customers updated—all in one field service platform built for HVAC shops, without enterprise bloat.
Month-to-month plans from $99/mo · Request a demo to evaluate fit · McKinney, Texas
Visibility for the whole day
The HVAC dispatch problem
Whiteboards, group texts, and “who's closest?” guesswork become difficult once a company has overlapping emergency calls and installation crews with different skills from service technicians.
Missed arrivals, double bookings, and excess drive time are visibility problems. Dispatch Pro gives the office a live board and technicians a clear day on their phone or tablet, keeping installations, maintenance, and emergencies coordinated.
- See service calls, maintenance, and installations together
- Match the job with technician skills and availability
- Respond to emergencies without losing the rest of the route
- Give customers better updates using live field status
Built for how HVAC work actually runs
Skill-aware HVAC dispatch
Match certifications, experience, availability, and location so the next no-cool call reaches an appropriate technician.
Route-aware scheduling
Reduce windshield time. Route optimization and a live map help dispatchers see technician location before assigning the next ticket.
Live job status for the office
Technicians update status from the field so dispatchers and customer service representatives can answer customers without phone tag.
Job completion signatures
Capture customer name and signature when work is completed, then display the record on the job and invoice.
Operational reports
Review jobs, invoices, labor hours, and signatures by period, then export summaries, jobs, or invoices as CSV.
Explore all Dispatch Pro features.
Who it's for
- Independent HVAC companies with 2–50 or more technicians
- Shops replacing spreadsheets, whiteboards, or basic calendars
- Teams that want professional dispatch without enterprise-scale complexity
- Multi-trade companies that also operate electrical or plumbing crews
How it works for HVAC teams
- 1
Plan the day — Create work orders, schedule them, and assign by skill and location.
- 2
Dispatch with confidence — Use live status and the map when emergency calls change priorities.
- 3
Equip the field — Technicians open details, updates, photos, and signatures on a phone or tablet.
- 4
Close and measure — Review completion records and run period reports and CSV exports.
Straightforward monthly plans
Pricing that fits growing HVAC shops
Starter
$99/mo
Up to 10 users
Small HVAC shops moving from whiteboards and basic calendars to professional dispatch.
Professional
$249/mo
Up to 50 users
Growing fleets that need route optimization, a live map, inventory, and priority support.
Enterprise
Custom
Larger organizations
Onboarding assistance, optional custom workflows, and a written service-level agreement.
Standard plans are month-to-month and can be canceled anytime.
View full pricingHVAC dispatch software versus winging it
| Workflow | Spreadsheets and texts | Dispatch Pro |
|---|---|---|
| Who is available now? | Guesswork | Live status and map |
| Right technician for the job? | Memory | Skill-aware assignment |
| Customer updates | Manual calls | Office sees live progress |
| Proof of completion | Paper or nothing | Digital closeout signatures |
| Week-over-week insight | Rare | Job, labor, and invoice reports |
HVAC dispatch software FAQs
- What is HVAC dispatch software?
- HVAC dispatch software helps companies schedule jobs, assign technicians, track field work, and keep the office aligned across installs, service calls, and maintenance instead of relying on texts and spreadsheets.
- Is Dispatch Pro good for small HVAC companies?
- Yes. Starter is $99 per month for up to 10 users and is built for shops that need professional scheduling and dispatch without enterprise pricing.
- Can technicians use phones in the field?
- Yes. Technicians use Dispatch Pro in a browser on a phone or tablet to view schedules, update status, capture photos, and collect completion signatures.
- Does it handle both service and installation work?
- Yes. One calendar and dispatch board supports demand service, planned maintenance, and installation crews, with skill-aware assignment so work goes to the right people.
- How is Dispatch Pro different from ServiceTitan?
- Dispatch Pro is an independent field service management platform focused on clear scheduling, dispatch, and field workflows at accessible published pricing. It is not affiliated with ServiceTitan.
- Can I try Dispatch Pro before buying?
- Request a demo and the Dispatch Pro team will walk through HVAC scheduling and dispatch so you can evaluate the workflow before committing.
Also run plumbing crews? Explore plumbing dispatch software. Comparing field-service platforms? Read our ServiceTitan alternative guide, our Jobber alternative guide or our Housecall Pro alternative guide.
Ready to run a tighter HVAC board?
Request a demo and we'll show scheduling, live dispatch, and technician workflows for your shop.