About us
About Dispatch Pro
We help field service businesses operate more efficiently with technology built for the field.
Dispatch Pro is a field service management platform built for HVAC, plumbing, electrical, and contracting companies. It combines scheduling, dispatch, customer management, field status, completion signatures, and reporting so office and field teams can work from the same operational record.
Based in McKinney, Texas, Dispatch Pro is independently developed and is not affiliated with ServiceTitan or its similarly named products.
What We Do
Scheduling & Dispatch
Calendar scheduling, skill-aware dispatch, route optimization, and live job updates so the right technician gets to the right job.
Real-Time Visibility
Office and field stay in sync. Technicians see their schedule, capture photos, and collect a completion signature; dispatchers see status, reports, and location without constant calls.
Reliability & Support
We build for uptime and security. When you need help, our support team is there so you can focus on running your business.
Our Mission
To empower field service businesses with technology that simplifies operations, improves efficiency, and drives growth.
We believe dispatchers should have a clear alternative to spreadsheets and phone tag, and technicians should have job information available on their phone or tablet. The published plans support teams from 10 users through custom Enterprise deployments.
Our Vision
To become the leading field service management platform, recognized for innovation, reliability, and exceptional support.
We invest in live status, a dispatch map, and a mobile web experience technicians can use in the field. Our goal is to be the system your team actually uses every day—because it makes their jobs easier, not harder.
Built for Your Industry
Dispatch Pro provides workflow pages for HVAC, plumbing, electrical, general contracting, and freight dispatch teams.
Our Values
Customer First
Your success is our success. We prioritize your needs and work to exceed expectations.
Innovation
We continuously improve our platform with the latest technology and best practices.
Excellence
We strive for excellence in everything we do, from product to support.
Our Team
Dispatch Pro is built and supported from McKinney, Texas, with a focus on practical office and field workflows.
We improve the platform around scheduling, dispatch, technician mobile access, closeout, and reporting. Request a demo to evaluate those workflows against your actual jobs and team structure.
Ready to See Dispatch Pro in Action?
Request a demo and our team will walk you through scheduling, dispatch, and field workflows for your company.
Request a demo