- Is Dispatch Pro the same as ServiceTitan Dispatch Pro?
- No. ServiceTitan has a product or feature called Dispatch Pro. Dispatch Pro at dispatch-pro.com is a separate, independent field service management platform and is not affiliated with ServiceTitan.
- Is Dispatch Pro a good ServiceTitan alternative for small HVAC companies?
- Dispatch Pro is built for teams that want professional scheduling, dispatch, field updates, signatures, and reporting at accessible published monthly pricing. It is a strong fit when your priority is the board and the trucks — not every adjacent enterprise module.
- How much does Dispatch Pro cost compared with ServiceTitan?
- Dispatch Pro publishes Starter at $99 per month (up to 10 users) and Professional at $399 per month (up to 50 users), plus custom Enterprise. ServiceTitan controls its own current pricing and packages — paste their quote next to ours and compare for your requirements. We do not invent ServiceTitan dollar amounts on this page.
- Are Dispatch Pro plans month-to-month?
- Yes. Standard plans are month-to-month and can be canceled anytime. Annual billing is available for Enterprise and may include a discount — confirm with the team.
- Do technicians need a special app-store install?
- Technicians use Dispatch Pro in a browser on a phone or tablet for schedules, job details, status updates, photos, and completion signatures.
- Can we switch from ServiceTitan or another field service platform?
- Yes. Request a demo to review your scheduling and dispatch workflow and the data you need on day one. Migration effort depends on the systems and modules you currently use. Use the migration checklist on this page.
- Does Dispatch Pro replace every ServiceTitan feature?
- No. Dispatch Pro does not claim to reproduce ServiceTitan's full ecosystem. It focuses on field service scheduling, dispatch, technician workflows, completion signatures, and operational reporting.
- Do you support freight / trucking too?
- Yes — via the Freight Logix product line for load dispatch. That is a different workflow than HVAC/plumbing service. See the freight / trucking industry page if that is your primary need.
- Where do we start?
- Request a personalized demo and bring your current workflow, must-have list, or ServiceTitan quote. The Dispatch Pro team will show what the platform covers, identify gaps, and help you assess fit.