Emergency dispatch
Drop an urgent loss onto the board and assign the nearest available crew using live status and the dispatch map.
For water, fire, and mold restoration
Restoration Job Management Software for Emergency Crews
Get crews to emergency losses fast, keep multi-day drying and mitigation jobs organized, and document every visit with photos, labor, and customer signatures in one field service platform.
Plans from $99/mo · Month-to-month · Emergency calls and multi-visit jobs on one board
Restoration work does not wait for the schedule
A burst pipe at 2 a.m. can rewrite the whole day. Restoration companies juggle emergency response, return visits to check equipment, and rebuild follow-ups, often across group texts and paper job folders.
Dispatch Pro puts every loss, crew, and visit on one calendar and dispatch board, with photos, notes, labor, and signatures attached to the job so the office always knows what happened on site.
- Reassign crews quickly when an emergency call comes in
- Schedule return visits for monitoring and equipment pickup
- Keep site photos and notes attached to the job record
- Capture customer sign-off at each completed visit
Built for emergency response and multi-visit jobs
Multi-visit scheduling
Plan the initial response, monitoring checks, and follow-up work as separate visits on one calendar.
Photo documentation
Technicians capture site photos from a phone or tablet so conditions and progress stay with the job.
Crew labor tracking
Record technician time on each job and export labor hours and timesheets for payroll.
Customer sign-off
Collect the customer's name and signature when a visit is complete, visible to the office on the job.
Job and invoice reports
Review jobs, invoices, labor, and signatures for any period and export CSV files.
See the complete Dispatch Pro feature list.
Who it's for
- Water damage, fire, smoke, and mold remediation companies
- Restoration contractors running 24/7 emergency response
- Multi-trade contractors adding mitigation or rebuild services
- Teams replacing paper job folders and group texts
How it works
- 1
Respond — Create the job and dispatch the closest available crew.
- 2
Document — Crews capture photos, notes, and status updates on site.
- 3
Follow up — Schedule monitoring and return visits on the same job timeline.
- 4
Close — Collect signatures and review labor and invoice reports.
Pricing for restoration teams
Starter
$99/mo
Up to 10 users
Core scheduling, dispatch, mobile field workflows, signatures, and reports.
Professional
$399/mo
Up to 50 users
Adds route optimization, live map, inventory management, and priority support.
Enterprise
Custom
Larger organizations
Onboarding assistance, optional custom workflows, and SLA by agreement.
Standard plans are month-to-month. View full pricing.
Before and after Dispatch Pro
| Workflow | Without a shared dispatch system | With Dispatch Pro |
|---|---|---|
| Emergency calls | Phone tree and group texts | Live board with instant reassignment |
| Return visits | Remembered or on paper | Scheduled visits on one calendar |
| Site documentation | Photos on personal phones | Photos attached to the job |
| Labor records | Handwritten timesheets | Tracked time and CSV export |
| Proof of completion | Paper sign-off sheets | Digital completion signatures |
Restoration job management software FAQs
- What is restoration job management software?
- It is software for scheduling and dispatching restoration crews, tracking multi-visit jobs, documenting work with photos, recording labor, and closing out with customer signatures.
- Can Dispatch Pro handle after-hours emergency calls?
- Yes. Dispatchers can add an urgent job at any time and assign the nearest available crew using live status and the dispatch map.
- Does Dispatch Pro integrate with insurance estimating tools?
- Dispatch Pro does not include insurance estimating or claims integrations. It focuses on scheduling, dispatch, field documentation, labor, signatures, and reporting. Ask during your demo if you need a specific export.
- Can technicians document site conditions?
- Yes. Technicians capture photos and notes from a phone or tablet browser, and they stay attached to the job record for the office.
- How can we evaluate it?
- Request a demo and bring an example loss with an emergency visit and follow-ups. The team will walk through how Dispatch Pro supports it.
Respond faster and document every visit
Request a demo of emergency dispatch, multi-visit scheduling, and photo documentation for your restoration crews.
Request a demo